Thursday, June 6, 2019

The Pros And Cons Of Hosted VoIP Vancouver Island

By Sandra Lewis


There are a lot of things that businesses today are involving in their operations to improve productivity and increase profits. One of them is using a VoIP system to enhance communication. This is a technological innovation that allows the conversion of analog voice calls to digital form through private or public telephone networks. Hosted VoIP Vancouver Island allows making of calls over the Internet rather than using the traditional phone lines. The system is perfect for small and big businesses. This technology has several advantages and disadvantages, as explained in the rest of the paragraphs.

The phone system offers flexibility such that the staff can work from their convenient locations. It is possible for sales representatives in the field to have phone connectivity regardless of where they might be. This is also applicable for senior managers and officers in a project who may be in remote places. Also, it is flexible when you change the business position. You will not incur transfer costs with the hosted system.

Again, one can add or change the features required without going through extra expenses. Some of the crucial elements that the business can add include voicemails over emails as well as fax facilities. Additionally, one can choose call choices like caller identification, call transfer, or call queuing without any problems. It is also possible to host telephone meetings with the availability of conference calls.

The service provider gives your support round-the-clock. They monitor the system to eliminate any errors that could disrupt communication. Moreover, a power outage cannot affect the connectivity since the provider has backup power. What is more, they upgrade the software and hardware without adding costs to your budget.

Installing a traditional system is expensive since you have to buy cables for connection. Besides, the traditional system can only allow you to work with a single account. If you have to give each of your staff a mobile phone, it could be a significant expense added to the business expenditures. However, with Internet telephony, you make cheap calls, and the installation cost of the phone unit is low.

Still, a business may experience some problems when using VoIP systems. The quality of the connection can be poor due to the interference on the signal. The quality depends on factors like hardware, call destination, and broadband connection. If there is a problem in any of these factors, the business is likely to experience poor connectivity.

This system must have an Internet connection to operate. This means that a business must get uninterrupted Internet access, failure to which will result in a lost connection. This is a problem that even the service provider cannot fix. Therefore, businesses with unreliable or no Internet access cannot benefit from the technology.

There are fixed monthly rates that every business with the hosted phone system must pay. This is regardless of the number of users. The cost is expected to mount up the similar to the on-premise system. Whether you have paid the fixed charges, you could pay for other additional costs that build up over the month.

Just like other Internet-enabled technologies, safety is a primary concern with the VoIP system. It faces possible threats like service and identity theft, viruses, phishing, and call tempering. These aspects could pose a significant threat to the future of business.




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