Tuesday, January 5, 2016

Purchasing The Right VoIP Business Phone System Boston

By Ruth Burns


There are several VoIP service providers and equipment sellers in Boston. While, this is good, it makes it a hard task for small businesses that are looking for quality business phone systems. Some businesses still go for landline or PST systems instead of VOIP, oblivious of the advantages that come with the latter. It is more flexible, calls get cheaper and the solution is versatile. Here are some considerations that are worthwhile when choosing VoIP business phone system Boston.

Start by looking at the infrastructure present at the business. If you have internet connectivity and legacy equipment, you may find it cheaper switching. Most legacy PABXs are hybrid. This means that they support internet telephony and traditional systems. You may contact the seller for a survey on the systems in place and assistance on what can be added to make the VoIP ready.

If you do not have any system in place, you would need to ascertain the size of the initial system. If you choose to have the equipment in the premises, you would need the hardware phones, switches and the software. Select a system that matches your office requirements.

Do not forget to pick a scalable telephony system. Such equipment does not need an overhaul in the future when the business grows and staff increases. You will only be required to add some additional components to cater for additional users but not the core. It will save you additional costs in buying a larger system.

Alternatively, you can pick a cloud based provider. You do not need to purchase any equipment for you to access the cloud service as the provider delivers all to your end via internet. A monthly fee is charged for the services depending on the number of users that you have at the workplace.

There are several types of business phones in the market. The choice of the business phone to use largely depends on the functionality that you require. There are phones for video call, teleconferencing, and some that offer simple Voice over Internet Protocol alone and a few other functions. On the other hand, you may use smartphones and download applications to enable calling and messaging over the internet.

If you have a large team that works out of office, consider virtual phone systems at the workplace. Your teams out there are able to connect to the business with their phones. On the other hand, the option of accessing the VoIP services via smartphones is also workable in this case. If you have self-hosted systems, you required a NAT to allow devices out of the office network to use the network resource without being blocked by the firewall.

The selection of VoIP service providers is just as important as the systems themselves. It is good to select a company that is known to provide great customer service, over ninety-nine percent uptime and whose charges are within an affordable range. You may check for company reputations on Better Business Bureau.




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