Wednesday, February 12, 2014

Reasons Why Hosted PBX Canada Is Superior Solution

By Jerri Perry


This has been an issue in the minds of customers through the ages and it introduces dilemma in the minds of the users. The best option is to perform a comparative analysis and see what Hosted PBX Canada has to offer in addition to a traditional on-premise PBX. In case of traditional PBX, the complete equipment has to be bought, set up, installed and configured at the, location of the user.

The benefits of a private branch exchange supporting VOIP technology can further be enhanced for the small offices and business users if it is hosted. VOIP private branch exchange is an Internet Protocol (IP) based phone system which is supported by VOIP gateway. This telephonic system is owned by a third party service provider.

The service providers allow the users to connect to this system on payment of a nominal subscription amount. This type of solution, typically known as the private branch exchange services offers the same facilities with additional advantages delivered by hosting. Hosting of the telephony system relieves the business users from the worries of maintaining, repairing the system on their own.

Right from the repairing, upkeep and maintenance of the system is taken care of the service providers offering hosted services for the users. The service providers offer their customers a web based interface to connect to the hosted solution and use it as the real equipment. Its common advantages can are many.

The solution can be used by simply installing an application supporting the web based interface. Installing this application at the end of the user is simple. From the network of the user connected personal computer or smart phone, the data is transmitted through hosted private branch exchange service provider in the form of data packets. So with mere installation of this VOIP phone application the users can start using the service.

The users need not rely on a telephone operator in order to avail the services. The web interface is simple to understand and can be used without much of technical knowledge. The service offers maximum flexibility in terms of services as the user himself decides the types and quantum of telephony services for the business.

While setting up an on-premise PBX system, one has to purchase a server with a fixed number of ports despite the fact that the user might not have such massive requirements. This leads to under-utilization of resources. Scalability is a feature that enables the users to ask for as much as they require and pay for exactly what they use.

The hosted pbx Canada Services helps the users to serve their customers in a reliable manner. Since it is an application based service, the users can record and keep for future use valuable information about the customer on the PC or smart phone. The users have the option to assess the ROI and make changes in the subscription plan based on the usage and the response that the customers give. These advantages help the small enterprises and startup professionals in optimizing the communication which is very important. Business communication is no more bounded and it is certainly not picking up on pegs, attending to each of the prospective calls is absolutely critical.




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