Friday, November 10, 2017

By Switching To VOIP Systems Philadelphia Companies Saves Money

By Janet Miller


To conduct business in the fierce, modern global environment requires innovation and advanced technology. Modern consumers are spoilt for choice and if they are unhappy they move to another supplier or service provider. Effective communication is still one of the most important weapons in the arsenal of any company that is serious about fostering client loyalty. With VOIP systems Philadelphia businesses never have to worry about missing a vital call and the business it may have meant.

When internet based communications were first introduced they were hampered by the requirement that users must be able to access the internet. In those days internet access was not available everywhere. The situation has changed, however, and there is hardly anywhere from where the internet cannot be accessed. This has caused internet based communication to soar in popularity. They simply offer users features and possibilities never before available.

Many new clients switch to internet based communication because they are promised huge savings on their communications accounts. These savings are real and some companies have managed to actually half their bills. But new clients quickly fall in love with the numerous other benefits offered by an internet based system. They also love the fact that internet communication makes them more competitive, which inevitably lead to higher profits.

A major attraction of an internet system is the fact that they offer a solution for one of the biggest disadvantages of a traditional PABX system. With those older systems users could only make and receive calls if they were actually present at a workstation that contains their telephone extension. Employees away from their desks were simply not able to communicate or to receive calls.

An internet system does not require the purchase of special handsets. Users can use any smart device, such as a cell phone, a laptop computer or a tablet. In addition, user accounts are synchronized in the cloud and full records are available at all times, even if the user switch from one device to another. This means that a user can communicate even if he does not have his own device at hand. Any device with internet access can be used.

Internet communication offer all the features previously available through PABX systems, such as voice mail, conference calling and call waiting. However, internet communication offers many other useful features such as voice to email, voice to fax and even video conferencing. These features allow users to be more productive and to respond to enquiries in the most suitable manner possible.

Switching to an internet based system means one single central installation only. This means that there is absolutely no need to employ operators at every site or branch. The system is hosted by the service provider. Clients quickly find out that they save a fortune on maintenance and salaries and that they always have access to the very latest features offered by the system.

Experts agree that internet based communication is the wave of the future. Even individual consumers are using applications that allow them to communicate over the internet. Moreover, continued research and development will most probably result in even more effective systems that offer even more features.




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