Things That You Need To Know About Mobile Marketing
Mobile marketing is one of the newest types of marketing, yet it actually incorporates elements of some of the oldest and well proven methods. Many of the same rules that apply to other kinds of marketing will apply to mobile marketing too. However, there are some noteworthy differences. This article presents some solid advice on getting the best from this brilliant advertising medium.
Enhance your text messages with other forms of communication. Make use of multi-channel marketing. One form communication isn't enough for today's audience. Each style of communication has its own set of pros and cons. This is why it is best to use more than one. Try sending direct mail, e-mail and a text right before something important happens.
Remember that text messaging should really be used to retain customers. Customers that already purchase from you are usually more willing to receive direct messaging from you than new ones. Use this to your advantage by offering special deals to current customers. They will feel special from receiving the extra attention.
When marketing through e-mails or text message, try to include the recipients name in the message. This personal approach makes customers feel important, instead of like just a customer number. Successful businesses help each of its customers to feel individually important because they are important to a businesses growth and success.
Where your customers are located makes a big difference to how you're marketing to them, so remember to use the proper context for your mobile marketing. If your customers are out and about on a Saturday afternoon, do you really think you're going to be able to sway them with any offer? Realize where they are and what they're doing at least to the best of your ability.
If you operate an on-location business like a restaurant, small store, or any other live location, make sure that you're emphasizing your location in your mobile marketing. Businesses like these have a much larger niche market, and someone just swinging by the area for a while might love to stop in and grab a bite to eat.
Although slow to the start, mobile marketing is a great way to bring customers to your products. So do not panic. It just takes a little while longer to gain the trust of an on-the-go user since they don't typically follow links all day long.
Make sure to conduct a usability test before rolling out your mobile marketing campaign to your consumers. Ask friends, family, employees or all of the above to receive your messages, respond and ask for their honest opinion of the experience. This way you will make sure everything works to provide the best experience for your customers.
Do not send SMS messages in all capital letters or add multiple exclamation points or question marks for emphasis. The SMS mobile environment is a very personal one. It's a small amount of text that is tied directly into a location on the mobile device where the user also receives personal communication. Writing messages in all caps or with crazy punctuation can be very off-putting. The all cap message feels like internet screaming and the multiple exclamation points can feel like you are trying to hard to sell your goods or services.
Your mobile ads must be short and sweet or the customer will delete! Customers do not want or have the time to scroll through lengthy messages. Keep your ads as brief and concise as possible to increase the chances of it being read and of customers purchasing your product!
Do not use abbreviations for text or use all capital letters to emphasize anything except for the call to action. Customers will not always know what abbreviations stand for, and using all caps to convey a message makes it difficult to read. It is also considered shouting in some cyber-circles.
As you can see from the tips above, mobile marketing isn't just "mobile + marketing." It's a whole new marketing landscape that requires a specialized approach. People who rely on mobile devices are often busy people, so you need to think outside the box and develop unorthodox techniques to get your mobile message seen.
Mobile marketing is one of the newest types of marketing, yet it actually incorporates elements of some of the oldest and well proven methods. Many of the same rules that apply to other kinds of marketing will apply to mobile marketing too. However, there are some noteworthy differences. This article presents some solid advice on getting the best from this brilliant advertising medium.
Enhance your text messages with other forms of communication. Make use of multi-channel marketing. One form communication isn't enough for today's audience. Each style of communication has its own set of pros and cons. This is why it is best to use more than one. Try sending direct mail, e-mail and a text right before something important happens.
Remember that text messaging should really be used to retain customers. Customers that already purchase from you are usually more willing to receive direct messaging from you than new ones. Use this to your advantage by offering special deals to current customers. They will feel special from receiving the extra attention.
When marketing through e-mails or text message, try to include the recipients name in the message. This personal approach makes customers feel important, instead of like just a customer number. Successful businesses help each of its customers to feel individually important because they are important to a businesses growth and success.
Where your customers are located makes a big difference to how you're marketing to them, so remember to use the proper context for your mobile marketing. If your customers are out and about on a Saturday afternoon, do you really think you're going to be able to sway them with any offer? Realize where they are and what they're doing at least to the best of your ability.
If you operate an on-location business like a restaurant, small store, or any other live location, make sure that you're emphasizing your location in your mobile marketing. Businesses like these have a much larger niche market, and someone just swinging by the area for a while might love to stop in and grab a bite to eat.
Although slow to the start, mobile marketing is a great way to bring customers to your products. So do not panic. It just takes a little while longer to gain the trust of an on-the-go user since they don't typically follow links all day long.
Make sure to conduct a usability test before rolling out your mobile marketing campaign to your consumers. Ask friends, family, employees or all of the above to receive your messages, respond and ask for their honest opinion of the experience. This way you will make sure everything works to provide the best experience for your customers.
Do not send SMS messages in all capital letters or add multiple exclamation points or question marks for emphasis. The SMS mobile environment is a very personal one. It's a small amount of text that is tied directly into a location on the mobile device where the user also receives personal communication. Writing messages in all caps or with crazy punctuation can be very off-putting. The all cap message feels like internet screaming and the multiple exclamation points can feel like you are trying to hard to sell your goods or services.
Your mobile ads must be short and sweet or the customer will delete! Customers do not want or have the time to scroll through lengthy messages. Keep your ads as brief and concise as possible to increase the chances of it being read and of customers purchasing your product!
Do not use abbreviations for text or use all capital letters to emphasize anything except for the call to action. Customers will not always know what abbreviations stand for, and using all caps to convey a message makes it difficult to read. It is also considered shouting in some cyber-circles.
As you can see from the tips above, mobile marketing isn't just "mobile + marketing." It's a whole new marketing landscape that requires a specialized approach. People who rely on mobile devices are often busy people, so you need to think outside the box and develop unorthodox techniques to get your mobile message seen.
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