Friday, April 3, 2015

Understanding The Need For Active Directory Password Reset

By Zelma Hurley


Computers have become prevalent fixtures in many businesses these days. The fact that they make it easier for people to perform their tasks and d them faster make them very ideal for such settings. Most of the time, employees tend to have their own work stations to ensure that they can perform better.

These work stations properly protected with the necessary security features. This is especially true if the data that are handled in these computers are very sensitive. Forgetting the pass code is often going to be an issue though. With the Active Directory Password Reset feature, it should no longer be.

Most businesses have their own facilities that will resolve these log in issues that employees tend to experience every so often. Help desks like these are being manned by technicians. They would be responsible towards ensuring that employees who get locked out of their computers can get their log in details back.

One of the downsides of referring to the help desks every time though is that the length of time that it would take them to fix this issue may take a little longer. Often, they have to do a step by step process to resolve the problem. Tickets are often created and in most cases, turnaround time is 24 hours.

Businesses need to find a different solution that would address the passcode issues addressed at a much lesser time a good solution would be one that would only require a few minutes to take effect. This would mean that downtime is significantly minimized. In addition, productivity losses are prevented too.

Firms should aim at making it possible for their employees to reset their passwords through self service methods. This is done through using the windows active directory. This would mean that they do not need to call the helpdesk. No ticket is necessary. Reset is done at a shorter time.

It has been found out the many of the technical issues that employees tend to send to help desk involved resetting passwords. Losing their login information often constitutes majority of the work that the technicians have to attend to. With a self-help option though, these numbers can be significantly reduced.

A very effective self-help that people can go for is to access the active windows directory. This is for those people who are using computers running under Windows operating system. Pressing Ctrl+Alt+Del keys will pull up the directory screen. Here, a choice to reset the password is going to be found. Often, this solves the issue.

In the event of domain users who got locked out of the computer, a different option may be available for them. For instance, they may be asked to provide answers to certain validation questions. This ensures that them and only them can be allowed to log in on the computer since they are the ones who know the right answers.

These tools are available these days either paid or for free. Of course, paid ones would have better features. Do check their free trial versions first trough before you sign up. Then, you are sure that what you get is indeed the right solution for your business needs.




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