Wednesday, December 12, 2018

For Superior Business Telephone Systems Courtenay Companies Are Looking At VoIP

By Catherine Meyer


The world has become a very small place indeed. More and more businesses are able to compete globally, mainly thanks to the pervasive nature of the internet. Competition is fierce and only those that provide superior products and services, highly efficient customer service and effective communication abilities can hope to thrive. Old technology is simply not good enough to compete in the modern world. It is no wonder that, for business telephone systems Courtenay businesses are seriously considering VoIP.

VoIP has been available for a few years, but it never found a ready market initially. The main reason for its slow start is that it requires access to internet internet. In years gone by internet access was not available everywhere and it was often slow and intermittent. All that has changed and internet access is now possible in even the most remote location. This has give VoIP a new boost and a tremendous increase in popularity.

Service providers boast that their clients will save significantly on their communication bills when they switch over. This has certainly proved to be the case and many new users are surprised to find that their monthly bills have been halved. It is therefore understandable that new users site cost savings as their overriding reason for switching, but they quickly discover that there are numerous other advantages too.

Perhaps the single biggest benefit offered by VoIP is the fact that users can communicate anywhere. It is not necessary to be physically present at a desk in order to make or receive a call. This means that users have been freed to be where their services can make a difference. Regardless of where they are geographically, they will never miss important calls or find themselves unable to make important calls.

The savings on the monthly communication bill is not the only savings to be enjoyed. Traditional Switchboards required a large capital investment and a separate installation at every branch or location was required. Each of these installations had to be manned by an operator. VoIP requires only one central installation and no operator is required. Moreover, the software is hosted by the service provider so maintenance cost is minimal.

VoIP users can use a wide variety of devices to communicate. Any device that has access to the internet will do and it is not necessary to use the same device all the time. This means that users can communicate wherever they are, using any suitable device available to them. User records are stored in the cloud and this means that all the records of a user is available to him regardless of his location.

Many corporate employees have become used to features such as call holding, call forwarding, voice mail and even limited conference call capabilities. VoIP users still have all these features, but they also enjoy many other features designed to make them more productive. There are voice to fax, voice to email, email to voice and even file transmitting features that further enhances the popularity of internet based communication.

It is not surprising that the popularity of VoIP is rocketing. It offers numerous benefits and at the same time users enjoy significant savings. It may just be the future of communication.




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