Wednesday, January 17, 2018

With VOiP Systems Philadelphia Companies Become More Productive

By Donald Patterson


The business environment has changed. More and more previously closed markets are becoming available and technology allows even very small businesses to compete on a global scale. Surviving in this harsh and competitive environment requires innovation, the latest technology and superior customer service. Consumers want to know what is going on and any company that fails to communicate properly will struggle to survive. With VoIP systems Philadelphia companies have no problems to keep in touch with all role players at all times.

Using the internet as a communications platform is a rather old idea. Initially, it did not take off because such a system requires internet access that is both fast and reliable. In the early days of the internet access was not always possible. But the picture has changed and fast, secure internet access is now available even in remote areas. This made many people look at internet based communication anew and its popularity is currently soaring.

For many new clients the massive savings promised by service providers is the initial motivation to switch. These service providers do not lie. Many large companies were surprised to find that they were able to cut their telephone bills in half after switching to an internet based system. This saving is welcome, of course, but new users quickly find out that they almost inevitably lead to to higher productivity and therefore profits too.

An internet based system free employees to be where they are most needed. In the old days, one missed a call if one were not physically present at a desk with a telephone extension. With internet communication it does not matter where the user is. He will always be able to receive and make calls. This means that there is no longer any reason to miss important calls or to leave messages.

An internet system stores valuable communication records for each user in the cloud. This information is synchronised continuously. Users are not restricted to specific hand sets. They can use virtually any device that is capable of accessing the internet. All user records will always be available, regardless of where the user is or what type of device he uses to access the system. Most users love this freedom of choice.

Then there is the fact that an internet system is so feature rich. They still offer users all the features that they were used to, such as call forwarding and voice mail, but they also offer the ability to transmit data, to schedule video conferences, to make use of voice to email and voice to fax functions and many other features that makes live easier and more productive.

A company wide switchboard system, as was the norm in days gone by, is an expensive exercise. It was necessary to install hardware at every branch or shop and each switchboard had to be manned by an operator. Maintaining all these installation is very costly. With an internet system only one installation is required and the service provider will host the software and maintain it. This ensures even further long term savings.

It seems as if the future of telecommunications lies in internet based systems. They are affordable, reliable and very efficient. One wonders what other communication marvels wait in the near future.




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