Tuesday, March 29, 2016

Without VoIP Providers Chicago Companies Will Struggle To Compete

By Rebecca Perry


Some of the main characteristics of the modern business environment are cut throat competition, unstable markets, increasingly sophisticated and demanding consumers and the need for remaining on the cutting edge of technology. Above all, businesses need to be able to communicate quickly and efficiently in order to survive. By making use of VoIP providers Chicago businesses can indeed remain on the cutting edge of communications technology.

Internet communication systems proved to be a success story from the word go. They simply outshine traditional systems when it comes to efficiency and rich features. They are more than just communication systems. They offer extremely useful management tools that can help businesses of any size to increase productivity. They are also much cheaper than any other system, an important consideration in these times of threatening recession.

One of the biggest factors motivating businesses to consider internet communication systems is cost. They want to save on their telephone bill and it is indeed true that internet systems can offer very significant savings. Many that moved reported savings of up to half their bills. However, the upfront and immediate operating savings are just a fraction of the long term savings that can be achieved.

Surveys have shown that the one single biggest drawback of older PABX system is the necessity for users to be in their offices in order to use the communications system. Employees could therefore not tend to important matters away from their desks if they expected an important call. Internet systems overcome this problem. Users can make and receive calls regardless of where they are physically. This means that they are better able to multi task and tend to more than one matter at a time.

Communication over the internet allows users to employ the device of their choice, and they simply love this flexibility. Smart phones, tablets and laptops can all be used and users are not limited to a single device. Even better, their communication records are automatically synchronised on all their various devices allowing instant access to those records from anywhere and at any time. This further enhances productivity and efficiency.

At one time voice mail and the ability to hold or forward calls were deemed sophisticated. These features are still available from internet systems, but many other features are also on offer, helping users to communicate more efficiently and to manage their time. Users will quickly learn to rely on video and audio conferencing, the ability to transfer calls to remote location and sophisticated voice to fax or email facilities.

There are even more benefits to be enjoyed and more savings to achieve. Traditional systems required a separate installation at every location and an operator had to be hired for each of those installations. Voice over internet protocol requires just one installation, cutting the cost of additional employees and the cost of system maintenance. The service provider hosts the software used for managing the system.

There can be no doubt that internet communication systems offer many benefits, not the least of which is significant savings. Industry insiders say that new technology will even further enhance the systems currently on offer. One can hardly wait to see what the next generation will have to offer.




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