Monday, September 14, 2015

Functions Of Sewer Billing Software

By Daphne Bowen


Utilities are basic services provided by a public utility to the population. These services are provided to a large number of people in a district or city. The challenge is usually to bill the consumers correctly and in time. Most utility companies have therefore adopted sewer billing software to deal with the challenge of the large population.

The features of the system include the possibility of establishing an audit trail such that the management can always be informed on the progress of payments. This reduces corruption in the company. The automated system can also detect bad debts and delayed payments. The system then sends notices to the customer through email and can charge penalties and fines for late payments.

Transitioning from manual sewer billing to electronic billing will result to added advantages to the customer and the utility itself. The citizens are empowered with access to their accounts every minute of the day. They can also get reminders and alerts on when their payments are due. The customers are provided with a wide range of options of paying for the services.

If the sewer company also deals with other utilities like water, electricity or garbage the sewer bills can be prepared alongside the other bills. In addition to collective billing, an automated system enables the customers to have an online portal where they can view their account details and even the bills.

Companies which have adopted the sewer invoicing program have automated the repetitive tasks carried out. The employees have a reduced work load and hence get more time to deal with more demanding tasks. Human errors resulting from manual data handling are also eliminated.

Customer account management is more efficient in a company using such programs for paying. Customers who are late in paying their bills can be fined and given penalties just by the click of a button. Bills can also be resent to the clients who have requested so. It is possible to view the history of a client from his or her account. Installing an automated system will not require additional hardware. Capital investments will also not be required in order to adopt such a paying method. Therefore, this system of billing can be easily adopted.

Evidently, an automated system for invoicing clients is suitable for saving company money and also enabling it to run smoothly and more efficiently. This software saves the workers hours of manually transferring data. Human errors in accounting are also greatly reduced because the invoicing is automated.

Sewer companies which supply other services like electricity or garbage collection are able to prepare their sewer bills together with the other bills. Other than the summary billing, the automated system makes it easier for the customers to have important information through their online portal.

The sewer invoicing program is ideal as it provides the customers with a descriptive bill of their usage of the services. The utility company is able to send the electronic bills to their customers via emails. The company reduces costs by minimizing their postage costs.




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