Friday, February 27, 2015

With Voip Atlanta Enterprises Can Compete Globally

By Olivia Cross


Success in the business world nowadays depends, to a large degree, upon the ability of businesses to quickly respond to the needs of their clients and suppliers. To do this it is necessary to have access to superior communication systems. Traditional communication systems have come a long way, but the time for a quantum leap has arrived. With VoIP Atlanta businesses can make sure that any stakeholder will always be able to get hold of anyone within the company at all times.

Communication system using the internet has shown phenomenal growth and there is no indication that its increased popularity will wane any time soon. They are just so much more flexible than the traditional systems most companies have grown used to. Internet systems offer much more than mere voice communication. Instead, these systems can be used in every domain within the business, including training sessions, building security and multimedia communication.

There can be no doubt that the significant savings offered by these systems are often one of the main initial attractions. Some companies have reported that they have saved up to half of their previous telephone bills. While this level of savings is not to be sneezed at, the additional revenue generated by improved customer service and productivity will look even better on the balance sheet.

Soon after switching to internet based systems, companies realize that the new system has truly freed employees from their desks. With traditional systems any employee away from his desk was difficult or even impossible to reach. This causes delays and often even customer dissatisfaction. Being able to move between locations without ever being out of touch is a significant step towards improved productivity and, inevitably, improved profits.

Internet communications systems can be accessed without a wide variety of devices. Laptop computers, smart phones and tablets can be used singly or in synchronized mode. Not being limited to one device allows employees to use the device that is most appropriate at that specific time. Best of all, all compatible devices will at all times have all the information the user needs.

Traditional systems offer some great features but internet systems are truly rich in features. Users still have voice mail, conference facilities and call hold, but they now also enjoy productivity enhancing features such as voice to email, fax to email and even video conferencing and find me follow me features. It is possible to forward calls to another extension regardless of where the user of that extension finds himself geographically.

When switching to VoIP only one central installation is required. This is a significant benefit. Not only is the cost of maintenance much lower but there is also no longer any need to employ a telephone operator at every branch or site. In most cases the service provider will host the platform on their own systems, making maintenance even more cost effective.

Nobody will argue the fact that efficient communication systems are one of the cornerstones of any successful business. Internet based systems are hear to stay. They are reliable, affordable and they offer businesses the ability to communicate anywhere and at any time.




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