Friday, January 24, 2014

The Many Benefits Of Small Business Voip Phone Systems

By Judy Sullivan


Micro and medium enterprises are finding it increasingly difficult to survive in the stormy waters of international economic crises. They do not have access to the vast resources that can help large corporations to weather difficult times. It is therefore vital to cut cost while maintaining high levels of customer service simultaneously. One way in which to achieve this aim is to switch over to voice over internet systems. Small business VoIP phone systems are highly efficient and they save money.

Enterprises of all sizes are flocking towards internet based communication and there are many excellent reasons for this trend. Nobody will argue the fact that efficient communication remains one of the biggest assets of any company. Internet communication offer users a wide variety of features that simply cannot be equaled by traditional systems. They are simple to use and they offer a high degree of flexibility.

Users love the fact that internet based communication can be scaled to fit the needs of the company exactly. One central system is installed and from there new users, sites, branches and departments ca be added or removed as the needs of the company changes. The central system can serve multiple sites, even if they are geographically removed from each other.

Clients of internet based communication marvel about the flexibility that they have. The actual location of any user has no impact upon his ability to make or receive calls. They can employ different devices, such as smart phones or tablets to access the system. This means that nobody ever needs to be out of touch and there are no reasons why important calls will be lost.

The substantial savings achieved with these systems remain one of the main benefits. Savings of up to fifty per cent is common. It is possible to save even more because there is simply no need to employ telephone operators at every site. There is also no need to install a separate system at every site or branch.

Another major benefit of this technology is that, because there is only one central system, maintenance becomes easy and cheap. A traditional PABX requires constant attention from expensive technicians. Internet communication is hosted on the hardware of the service provider and clients therefore do not have to pay for continuous maintenance. In addition, clients always enjoy the benefits of the latest upgrades.

Users of this technology still have access to all the traditional features such as voice mail, call holding and conference call facilities offered by traditional PBX systems but they also benefit from many other innovative features. Fax to email, voice to email and call forwarding to any branch or user, regardless of physical location are just a few of these productivity enhancing features. Users can also generate a variety of management reports.

Small business VoIP phone systems are set to become the industry standard when it comes to communication. These systems save money and they can help companies to become more competitive. Considering a move to an internet system is most certainly worth the effort.




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